Delivery time
All orders recieved Monday to Friday before 14:00 CET will be shipped the same day. Orders after 14:00 CET will be shipped the next working day.
Undeliverable Items
Unfortunately items that are listed as "In Stock" may be undeliverable due to inventory failure, damages or
that the final item are purchased by several customers at the same time (first come, first serve). If the items can be obtained within one week, we will delay the shipment accordingly to be able to ship the full order. If not, you will be notified wether the undeliverable products will be shipped separately (free of charge) or will have to be cancelled from the order (and the amount credited to your card).
Freight
Freight is handled by the
Norwegian Post. All parcels less than 2 kg are sent as First Class Mail. Parcels more than 2 kg are sent as Parcel Force / Special Delivery packages. First Class Mail does not have tracking numbers.
Freight prices are calculated automaticly in the shopping cart and is relative to your shipment address and the contents of the cart. For a general freight quote, use our
Freight Guide
If the order is larger or heavier than the poor mailman can carry, you will recieve a notice to pick it up at your local postoffice.
If you live in the Oslo-area, we recommend you to pick up the goods in the store. Then you wont have to pay shipping and you get a nice little chat along with the deal.
Here is a map
Returns Policy
It is your responsibility to provide a valid postal-address and to be able to pick up orders delivered at a postoffice. If an order is returned due to not meeting these responsibilites, the order is cancelled and the goods are kept as mortgage.
Credit Card Use & Safety
The entire payment transaction is handled by BBS/Netaxept.
This guarantees a safe transaction through encryption of the information exchanged between you and your card issuer. Tiger does not have access to any of your credit card details, but recieves an payment confirmation for each order. Any questions about the payment and cards should be addressed to
Netaxept/BBS
Foreign Currencies
Internally we operate in Norwegian Krone (NOK). The prices we provide in foreign currencies are approximate and may differ slightly from the amount charged from your account at time of ordering. All prices displayed in foreign currency are converted realtime and may exhibit rounding inaccuracies.
Returning Items
In the event of any items supplied by us being damaged or defective, please contact us immediately quoting your order number. The order should be returned for inspection and we will either replace it or refund the purchase price and any postage charges, depending on stock availability and/or individual preference. These matters has our highest priority. Due to the regulations for sell/purchase, the customer have to cover the freight of the return.
Return Rights
Within 14 days of the purchase date, replacement of goods which are unwanted or ordered in error will be at the discretion of Tiger. If accepted, this will require return of the original items at your cost, sealed and in perfect condition before a refund can be issued. The order must be at least NOK 300 in total. Due to the regulations for sell/purchase, the customer have to cover the freight of the return.
Cancelling Orders
You may cancel your order by sending us an email, as long as the order hasn't already been processed.
Prices
The valid prices are those provided on the website at the time of the order, and that also will be included on the order confirmation. All products are subject to price change without prior notice.
